GPP Lead Payments Business Analyst at Cognizant – Drive Digital Transformation in Investment Banking Operations
Location: Bangalore, India (Hybrid)
Experience: 10–15 Years
Employment Type: Full-Time
Job Category: Technology & Engineering
Work Model: Hybrid (Day Shift, No Travel Required)
Job Number: 00062715841
Date Published: February 26, 2025
🌐 About the Opportunity
Cognizant is looking for a highly experienced and results-driven GPP Lead Payments Business Analyst to join its elite technology and operations team in Bangalore, India. If you bring 10 to 15 years of expertise in Payments Products, with hands-on experience in GPP (Global Payments Platform) and Investment Banking Operations, this role is designed for you.
As part of Cognizant’s financial services division, this position offers the opportunity to lead cutting-edge payment solution implementations that support leading global banks and institutions.
💼 Job Overview
As a Business Analyst – GPP Lead, you will be at the forefront of managing, customizing, and optimizing payment platforms tailored to complex financial environments. You’ll play a pivotal role in analyzing client requirements, recommending best practices, and overseeing GPP system integrations.
With a hybrid work model, no travel requirements, and full-time employment, this role supports both professional growth and work-life balance.
🔧 Key Responsibilities
✅ Payment Product Strategy & Analysis
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Lead the functional analysis and design of payment solutions based on GPP systems and client-specific needs.
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Collaborate with product managers, business users, and technical teams to gather and refine requirements.
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Offer deep insights into payment processing models, industry regulations, and customer demands.
✅ GPP Implementation & Integration
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Manage the configuration, customization, and integration of GPP solutions into existing enterprise platforms.
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Align GPP deployment with regulatory standards and corporate compliance policies.
✅ Cross-Functional Collaboration
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Work closely with technology teams, QA, and DevOps to ensure timely delivery and alignment across software development cycles.
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Act as a liaison between business stakeholders and technical architects, ensuring clear understanding of objectives.
✅ System Validation & Testing
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Oversee the development of test plans, test cases, and user acceptance testing (UAT) for all payment-related systems.
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Validate system functionality, data accuracy, and performance in both staging and production environments.
✅ Documentation & Compliance
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Create and maintain comprehensive functional specifications, user guides, process maps, and workflow diagrams.
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Ensure adherence to banking compliance, ISO standards, and data privacy regulations in all documentation.
✅ Client Engagement & Feedback
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Conduct product demonstrations, client workshops, and training sessions to drive understanding and user adoption.
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Collect and analyze user feedback to inform continuous product improvement initiatives.
✅ Operational Monitoring & Support
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Track the performance of GPP systems, report KPIs, and identify bottlenecks in real-time.
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Provide Level 2/3 support for resolving product-related incidents and business disruptions.
✅ Continuous Improvement
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Proactively recommend updates and enhancements to improve speed, security, and scalability of payment solutions.
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Stay updated on the latest innovations in payments, including real-time processing, open banking, and SWIFT messaging.
🎓 Required Qualifications
📘 Education:
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Bachelor’s degree in Finance, Business Administration, Computer Science, or a related field.
🛠 Professional Experience:
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8–12 years of hands-on experience with Payments Products, especially GPP (Global Payments Platform).
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10–15 years total experience in business analysis within banking, fintech, or financial services environments.
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Background in Investment Banking Operations is a strong advantage.
📊 Skillset:
| Core Skill | Expertise Level |
|---|---|
| GPP Functional Knowledge | Expert |
| Payments Lifecycle | Expert |
| Business Process Mapping | Advanced |
| Functional Documentation | Advanced |
| Stakeholder Communication | Advanced |
| UAT/QA Coordination | Intermediate |
| Regulatory Compliance | Intermediate |
🌟 Ideal Candidate Attributes
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Strong Analytical Thinking:
Ability to analyze complex financial workflows and translate them into scalable payment solutions. -
Proven Leadership:
Experience leading multi-stakeholder projects in dynamic environments. -
Domain Expertise:
Familiarity with SWIFT, SEPA, RTGS, ISO 20022, and Clearing & Settlement systems. -
Communication Excellence:
Comfortable engaging with both technical and non-technical stakeholders. -
Process-Driven Mindset:
Passion for process optimization, system reliability, and customer-centric delivery. -
Agile Practitioner:
Ability to operate effectively in Scrum/Agile delivery models.
🏢 About Cognizant
Cognizant is a NASDAQ-100 and Forbes World’s Best Employer 2024 company. Headquartered in the U.S., Cognizant operates in over 40 countries and partners with clients across industries including banking, healthcare, technology, retail, and manufacturing.
Cognizant’s consultative approach blends deep industry experience with advanced digital capabilities, helping businesses transform for the digital era.
🌱 Life at Cognizant
Cognizant is committed to building a diverse, inclusive, and empowering workplace. Here’s what you can expect as an associate:
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Global Collaboration:
Work alongside over 300,000 professionals from more than 40 countries. -
Career Development:
Access world-class training programs, leadership coaching, and industry certifications. -
Work-Life Balance:
Hybrid work environment with day shifts and no travel, designed to support flexibility and productivity. -
Purpose-Driven Culture:
Contribute to initiatives that impact climate action, digital inclusion, and ethical innovation.
⚖️ Equal Opportunity Employer
Cognizant is an equal opportunity employer, committed to ensuring fairness and accessibility in all employment decisions. We do not discriminate based on:
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Race or Ethnicity
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Religion or Belief
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Gender Identity or Expression
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Sexual Orientation
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National Origin
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Disability
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Veteran Status
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Pregnancy or Genetic Information
For assistance or accommodation requests during the application process, email: CareersNA2@cognizant.com
📌 Position Details Recap
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Role Title: GPP Lead Payments Business Analyst
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Job ID: 00062715841
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Location: Bangalore, India
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Industry: Technology & Engineering
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Experience: 10–15 Years
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Work Model: Hybrid (No Travel)
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Shift: Daytime
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Employment Type: Full-Time
📝 Application Tips
To increase your chances of success:
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Emphasize your GPP and payments product expertise in your resume.
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Provide examples of your involvement in system integrations or client-facing projects.
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Highlight familiarity with Investment Banking Operations, particularly around settlement systems or cross-border transactions.
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Prepare for behavioral interviews and product-specific discussions.
🎯 Conclusion: Redefine Payments Excellence with Cognizant
Step into a high-impact role where your expertise in payments and GPP can transform global financial operations. As a GPP Lead Payments Business Analyst at Cognizant, you will play a strategic role in delivering next-generation payment solutions for some of the world’s leading banks.
Apply now to join Cognizant and become a catalyst for innovation in digital banking.