Amazon Hiring: Software Development Engineer II – Returns & ReCommerce | Hyderabad
Career Opportunity at Amazon: Software Development Engineer II – WW Returns and ReCommerce (WWR&R), Hyderabad
Are you a skilled software engineer passionate about solving complex problems at scale? Do you want to work on high-impact innovations that benefit not just customers and businesses, but also the environment? If yes, Amazon’s Worldwide Returns and ReCommerce (WWR&R) team has a compelling opportunity for you in Hyderabad as a Software Development Engineer II (SDE-II).
This is not your ordinary software engineering role—this is a chance to be part of a global mission focused on achieving the “Three Zeros”:
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Minimizing defects to prevent returns caused by product issues.
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Zero Cost of Returns – by optimizing returns logistics and operations
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Zero Waste to Landfill – by innovating new reuse and recycling channels
If you’re looking for a rewarding, growth-oriented, and environmentally conscious career in tech, this might be the perfect fit.
About Amazon’s WW Returns and ReCommerce (WWR&R) Team
The WWR&R team is a forward-thinking and agile division within Amazon that redefines how product returns are handled. The team’s mission is centered on optimizing the full lifecycle of returned or damaged products—from customers to warehouses to their next best use—while focusing on minimizing waste, cost, and customer dissatisfaction.
This group blends business strategy, machine learning, product innovation, and software engineering to design cutting-edge systems. WWR&R ensures that the returns experience is not just efficient, but also seamless and delightful for customers, environmentally sustainable, and operationally lean for Amazon.
From building machine learning models that intelligently route returns to inventing new second-life opportunities for products, the team tackles every angle of reverse logistics.
Role Overview: Software Development Engineer II – Hyderabad
As a Software Development Engineer II, you’ll be responsible for designing and implementing scalable, real-time distributed solutions. Your contributions will help eliminate returns-related defects, reduce cost inefficiencies, and promote sustainability through data-driven, automated, and customer-centric innovations.
You’ll join a talented, cross-functional team that believes in engineering excellence, collaboration, and continuous improvement. This role offers a unique blend of innovation, career advancement, and social responsibility.
Key Responsibilities
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Design & Develop Scalable Systems: Leverage C++, Java, object-oriented design principles, distributed databases, and innovative storage solutions to create highly reliable and scalable backend systems.
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Drive End-to-End SDLC: Participate actively in the full software development lifecycle—from ideation and architecture to coding, testing, deployment, and performance tuning.
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Mentor & Guide: Provide technical leadership, support junior engineers, and enforce coding standards, documentation, and best practices across the team.
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Innovate for Impact: Work on initiatives that reduce product returns, recover value from returned goods, and improve the end-user experience—all while supporting Amazon’s sustainability goals.
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Collaborate Across Teams: Partner with product managers, UX designers, data scientists, machine learning engineers, and operations leaders to translate complex business needs into practical engineering solutions.
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Champion Best Practices: Continuously improve processes related to code quality, architecture, testing, CI/CD, observability, and operational excellence.
Why Join the WWR&R Team?
Amazon’s WWR&R team is an ideal place for engineers who are:
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Passionate About Innovation: Solve some of the most complex challenges in e-commerce and sustainability.
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Customer-Obsessed: Help enhance customer satisfaction through efficient return policies and technology.
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Mission-Driven: Join a team whose goals are aligned with environmental impact, waste reduction, and reusability.
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Growth-Focused: Learn from experienced engineers and leaders while advancing your technical and leadership skills.
You’ll be working in an inclusive, supportive, and collaborative environment, where your voice is heard, your work is valued, and your impact is tangible.
Basic Qualifications
To qualify for the Software Development Engineer II role, candidates must meet the following minimum criteria:
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A minimum of three years of hands-on software development experience in a professional setting, not including internships.
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2+ years of experience in architecture or design of new and existing systems, focusing on scalability, fault tolerance, and reliability
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Strong proficiency in at least one programming language (e.g., Java, C++, Python)
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Proven track record of solving complex problems using efficient algorithms and data structures
Preferred Qualifications
Candidates with the following experience and skills will stand out:
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Extensive experience (3+ years) in managing all phases of software development, including:
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Coding standards
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Peer code reviews
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Source control management (e.g., Git)
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Build and deployment pipelines
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Automated testing and monitoring
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A bachelor’s degree in Computer Science, Engineering, or a closely related discipline.
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Strong understanding of distributed systems, cloud computing (preferably AWS), and microservice architectures
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Ability to work in a fast-paced, agile environment with high ownership and minimal supervision
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Prior experience in machine learning, recommender systems, logistics tech, or e-commerce is a plus
Work Culture & Benefits
Amazon promotes a balanced work-life culture, ensuring engineers can thrive personally and professionally. With a strong leadership team, engineers are empowered to experiment, innovate, and take risks.
Other key highlights of working at Amazon’s WWR&R team include:
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Flat hierarchy with open communication
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Continuous learning environment
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Access to latest tools, platforms, and AWS infrastructure
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Meaningful work that contributes to reducing environmental footprint
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Career advancement opportunities across technical and managerial tracks
Location and Work Environment
This role is based at Amazon Development Centre India (ADCI), Hyderabad – SEZ 13. The Hyderabad office is a vibrant tech hub with world-class infrastructure, innovation labs, and cross-functional teams that collaborate on global initiatives.
Expect a hybrid mix of onsite collaboration and flexible work options, depending on business needs and project requirements.
Amazon’s Commitment to Inclusivity
Amazon embraces diversity and is committed to building an inclusive workforce. We are committed to equal opportunity and welcome applications from all qualified individuals, regardless of gender, race, age, disability, or background.
If you require any accommodation or support during the application or interview process due to a disability, Amazon offers accessibility resources and encourages applicants to reach out to their recruiting contact or visit https://amazon.jobs/content/en/how-we-hire/accommodations.
How to Apply
Eligible applicants are encouraged to apply via the official Amazon Careers portal. Be sure to:
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Highlight relevant experience in system design, programming, and team leadership
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Share details of impactful projects involving scalability, performance, or distributed systems
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Demonstrate your passion for customer-centric problem-solving and sustainable innovation
Conclusion
Joining Amazon’s WWR&R team as a Software Development Engineer II isn’t just a job—it’s a chance to be a part of something larger than yourself. You’ll be creating technology that not only drives customer satisfaction and operational excellence but also helps reduce global waste and promote product reuse.
If you have the technical expertise, the mindset to innovate, and the desire to contribute to a sustainable future, apply now and become a driving force behind Amazon’s mission to make Zero Defects, Zero Returns Cost, and Zero Waste a reality.