IT Consulting Job at Infosys Bangalore – Flexera & Software Asset Management Specialist Role
IT Consulting Job Opening at Infosys Limited, Bangalore – Role Overview and Career Guide
Job Title: IT Consulting
Location: Bangalore, India
Company: Infosys Limited
Job Reference Code: INFSYS-EXTERNAL-213484
Experience Required: 5 to 10 years
Educational Qualifications: B.E., B.Tech
Service Line: Cloud & Infrastructure Services
Introduction
Infosys Limited, a global leader in next-generation digital services and consulting, is inviting experienced IT professionals to apply for the role of IT Consulting within its Cloud & Infrastructure Services vertical in Bangalore. This role is ideal for professionals with a strong foundation in Software Asset Management (SAM) and Flexera technologies, aiming to contribute to enterprise-wide software compliance, optimization, and digital transformation efforts.
This article outlines the key responsibilities, technical expertise, tools, and career progression paths related to the IT Consulting position, designed to help applicants assess their fit and make an informed application.
Role Summary
As an IT Consultant at Infosys, you will be responsible for enabling seamless design, development, validation, and support activities. You will collaborate with internal teams and external clients to ensure high-quality service delivery across various technology domains, with a primary focus on software asset management operations, licensing, inventory, renewals, and Flexera platform management.
Core Responsibilities
1. Client Delivery and Support
- Ensure effective delivery of IT services and digital solutions.
- Translate business requirements into technical specifications.
- Participate in system requirement gathering, documentation, and validation.
- Maintain high service standards and ensure client satisfaction.
- Work closely with Technology Leads and Project Managers to support estimation and planning.
2. Software Asset Management (SAM) Operations
You’ll be a key contributor to SAM lifecycle processes:
- Conduct monthly software license reconciliations using Flexera or ServiceNow SAM Pro.
- Monitor software usage and license tracking to ensure compliance.
- Prepare true-up reports and compliance assessments for Tier-1 and Tier-2 software publishers (e.g., Microsoft, Oracle, Adobe, VMware, SAP).
- Manage service and maintenance renewals for all software assets.
- Maintain vendor records and contract metadata in ServiceNow.
- Create license models, map licenses to products, and ensure accurate software entitlements.
3. Procurement and Vendor Collaboration
- Liaise with procurement teams to streamline software and service renewals.
- Utilize enterprise platforms like SAP, Ariba, and Oracle for vendor engagement and purchase workflows.
- Handle RFQs, compare quotes, and conduct price negotiations.
4. License Allocation and Request Handling
- Process incoming software license requests and incidents via ServiceNow.
- Allocate and manage licenses through vendor portals.
- Provide tier-1 troubleshooting support for licensing-related issues.
- Maintain an updated software catalog for user self-service access.
5. ServiceNow Reporting and Administration
- Generate standard and custom reports in ServiceNow for audits, license utilization, and procurement insights.
- Track software builds, decommissioning, and purchase orders.
- Ensure data accuracy across software inventory and licensing records.
6. Flexera Platform Expertise
You will manage Flexera’s core components, including:
- Configuring discovery processes across Windows, Unix, Citrix, and vCenter environments.
- Managing Flexera Beacons and business adapters.
- Upgrading and maintaining Zero Touch Inventory configurations.
- Integrating SaaS applications with Flexera for complete visibility.
- Troubleshooting inventory data mismatches and implementing corrective actions.
Additional Flexera Tasks:
- Manage user access, data imports, and subnet configurations.
- Configure Flexera CMDB and Active Directory (AD) reconciliation.
- Create and manage discovery rules for new environments.
- Identify and resolve unrecognized evidence and SKU discrepancies.
7. Audit and Compliance Support
- Collaborate with internal teams during software license audits.
- Generate audit-ready compliance reports.
- Provide documentation for vendor license reviews.
- Monitor SAM risk areas and provide mitigation strategies.
Technical and Professional Requirements
To succeed in this role, the following technical capabilities are essential:
Must-Have Skills:
- Extensive hands-on experience with Flexera One, FlexNet Manager Suite, and ServiceNow SAM Pro.
- Proven ability to conduct license reconciliations and generate audit documentation.
- Strong knowledge of software licensing metrics: per-user, per-device, concurrent use, named user, and core-based.
- Familiarity with license metering tools and methodologies.
Tools and Platforms:
- SAM Tools: Flexera, ServiceNow SAM Pro
- Procurement Systems: SAP, Oracle, Ariba
- Service Management: ServiceNow (Incident, Request, CMDB, Reporting)
- Reporting & Documentation: Microsoft Excel, Power BI, Flexera Reports
Preferred Skills
Technology Expertise:
- Software Licensing (Flexera)
- SAM Inventory Management
- License Manager tools configuration
- Software Metering and compliance control
Foundational Knowledge:
- Understanding of contract lifecycle management
- Strong background in ITIL-aligned service delivery models
- Experience working in enterprise-grade environments
Who Should Apply?
This role is suited for professionals who:
- Have 5 to 10 years of hands-on experience in IT consulting, SAM, and Flexera platform management
- Possess a Bachelor’s degree in Engineering or Technology
- Are looking to grow in software license optimization and software procurement operations
- Have experience with tools such as Flexera, ServiceNow, SAP, and Oracle
- Want to drive software cost control and compliance in large enterprises
Career Progression Opportunities
Joining Infosys as an IT Consultant opens the door to career advancement across various domains:
- SAM Lead / Flexera Platform Lead
- IT Procurement Manager
- Technology Consultant – Licensing
- Software Compliance Analyst
- Enterprise Asset Manager
- Project Manager – IT Infrastructure
Infosys supports your career growth through certifications, in-house learning platforms (Infosys Lex), and mentorship programs.
Why Join Infosys?
- Global Brand Recognition: Be part of a company trusted by Fortune 500 enterprises
- Innovative Projects: Work on cutting-edge digital transformation and SAM optimization
- Learning Opportunities: Access Infosys Lex, industry certifications, and leadership programs
- Inclusive Culture: Thrive in a diverse and collaborative environment
- Stability & Growth: Enjoy a strong career trajectory backed by a globally established firm
Application Process
Candidates interested in this position can apply via the Infosys Careers Portal using the Job Reference Code: INFSYS-EXTERNAL-213484. Ensure your resume highlights:
- Flexera and ServiceNow SAM Pro experience
- Software audit and compliance report contributions
- Hands-on involvement in procurement cycles and vendor negotiations
- Knowledge of SAM metrics, licensing models, and automation