Consultant – ServiceNow Adoption for Applications | Genpact Careers – Hyderabad, India
Job ID: ITO091757
Location: Hyderabad, India
Job Type: Full-Time
Function: Consulting
Education Level: Bachelor’s Degree or Equivalent
Posting Date: June 13, 2025
About Genpact
Genpact (NYSE: G) is a global leader in digital transformation, business process services, and consulting. With more than 125,000 employees across 30+ countries, Genpact works with Fortune Global 500 companies to solve real-world problems using AI, data, and operational excellence.
Driven by our purpose—the relentless pursuit of a world that works better for people—we enable bold transformation across industries.
Position Overview
We are hiring a Consultant – ServiceNow Adoption for Applications to oversee the successful implementation and management of ServiceNow across enterprise applications. Based in Hyderabad, this full-time role blends project leadership, agile delivery, and platform expertise.
You’ll act as a Technical Project Manager responsible for end-to-end execution, stakeholder engagement, and ensuring that all ServiceNow solutions align with business goals.
Key Responsibilities
🔹 Project Planning
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Define project goals, timelines, and milestones.
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Develop detailed project plans aligned with business objectives.
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Establish performance indicators and success metrics.
🔹 Team Leadership
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Lead cross-functional teams, facilitating coordination between business, IT, and product stakeholders.
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Ensure team members are trained, supported, and operating at peak efficiency.
🔹 ServiceNow Implementation
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Oversee rollout and adoption of ServiceNow modules and features across enterprise applications.
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Ensure ServiceNow solutions are properly integrated and optimized.
🔹 Agile Delivery & Risk Management
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Apply Agile/Scrum principles in day-to-day project management.
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Identify and mitigate risks early, maintaining delivery timelines.
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Participate in sprints, daily stand-ups, retrospectives, and sprint reviews.
🔹 Reporting & Communication
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Provide consistent project updates to internal and external stakeholders.
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Maintain clear documentation for status reports, risk logs, and progress trackers.
Required Qualifications
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Bachelor’s degree in Computer Science, Business Administration, or related field.
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Experience in IT project management with exposure to ServiceNow implementations.
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Strong understanding of project management frameworks, especially Agile.
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Ability to manage multiple workstreams and deliver results under tight deadlines.
Preferred Qualifications
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PMP or Certified ScrumMaster (CSM) certification.
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Hands-on knowledge of ServiceNow platform integration.
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Ability to analyze data and apply critical thinking in real-time scenarios.
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Experience managing technical project teams in enterprise environments.
Why Genpact?
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Drive Innovation: Lead digital-first transformations using next-gen platforms like ServiceNow.
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Career Growth: Access global projects, leadership training, and certifications.
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Inclusive Culture: Work in an environment that values ethics, transparency, and collaboration.
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Global Reach: Be part of a network that spans industries and continents.
Equal Opportunity Statement
Genpact is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds. We are committed to a workplace built on respect, inclusion, and equity for all.
⚠️ Scam Alert: Genpact never charges fees during recruitment. Do not pay for starter kits, application forms, or training. Apply only via official channels.
Apply Now
Are you ready to lead ServiceNow adoption across enterprise applications and deliver impact at scale?
Apply now for the Consultant – ServiceNow Adoption for Applications role at Genpact and help shape the digital future of enterprise services.