Career Opportunity: Sr. Director – Digital Sales at Microsoft, Bangalore
Empowering Customers and Driving Digital Transformation Through Leadership in Cloud Solutions
Introduction
Microsoft, a global leader in technology and digital innovation, is inviting seasoned professionals to apply for the role of Sr. Director – Digital Sales in Bangalore, Karnataka, India. This senior leadership position within the Small, Medium Enterprise & Channel (SME&C) organization is designed for a results-driven individual with a strong background in digital sales strategy, customer engagement, and cloud transformation initiatives. With up to 50% remote flexibility and frequent travel, the role offers a dynamic blend of strategic planning and people leadership within a high-impact team environment.
Role Summary
The Sr. Director – Digital Sales will lead a team of sales professionals and managers who are responsible for driving digital transformation among a dedicated portfolio of Microsoft SME customers. The ideal candidate is a visionary leader with deep expertise in digital sales, exceptional stakeholder engagement skills, and the ability to deliver results in a fast-paced, cloud-first ecosystem.
This role focuses on strategic customer engagement, portfolio management, partner collaboration, and coaching teams to foster a culture of innovation, learning, and accountability. The candidate will also champion Microsoft’s core values including diversity, inclusivity, sustainability, and employee well-being.
Key Job Details
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Location: Bangalore, Karnataka, India
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Job Number: 1830413
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Work Site: Up to 50% remote
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Travel Requirement: 25–50%
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Role Type: People Manager
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Discipline: Digital Account Management
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Profession: Digital Sales and Solutions
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Employment Type: Full-Time
Qualifications
Minimum Requirements:
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10+ years of progressive experience in software sales and negotiation with a demonstrated history of year-over-year growth.
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Bachelor’s Degree in Business, Information Technology, Marketing, or a related discipline with at least 7+ years of relevant experience.
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Master’s Degree in Business, IT, or Marketing and 6+ years of experience in sales and negotiation.
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At least 5+ years of direct people management experience.
Preferred Qualifications:
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15+ years of experience in the software industry with a strong sales and negotiation track record.
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Bachelor’s degree with 12+ years of relevant experience.
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Master’s degree with 10+ years of experience in relevant fields.
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7+ years of people leadership experience in high-performance sales teams.
Core Responsibilities
Leadership and People Development
As a senior people manager, your leadership will set the tone for performance and culture. You are expected to:
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Model Microsoft’s leadership principles.
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Define clear objectives, set measurable outcomes, and hold teams accountable.
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Attract, develop, and retain top talent, aligning individual aspirations with organizational goals.
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Promote a culture of care, growth, and inclusivity.
Customer Engagement Excellence
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Serve as the executive sponsor for key accounts.
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Ensure the highest standards of customer satisfaction and responsiveness.
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Promote digital transformation by guiding customers through their cloud journeys.
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Share best practices, conduct regular stakeholder reviews, and lead executive-level customer engagements.
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Act as the “voice of the customer” to influence internal processes and product development.
Account Strategy and Portfolio Management
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Drive strategic planning for account renewals, customer expansion, and revenue growth.
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Use insights and tools to identify growth opportunities within customer portfolios.
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Ensure timely renewals and adoption of Microsoft’s cloud ecosystem.
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Coach teams to maintain a future-focused, customer-centric portfolio strategy.
Partner Ecosystem Engagement
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Build strong relationships with Microsoft’s partner network to scale digital sales efforts.
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Guide partner co-selling and influence solution alignment for better customer outcomes.
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Drive accountability and strategic alignment between internal teams and external partners.
Cloud-First Transformation Leadership
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Lead efforts to migrate customers to Microsoft’s cloud solutions.
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Build and communicate cloud adoption roadmaps.
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Demonstrate strong licensing knowledge and pricing strategy acumen to influence high-value deals.
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Remove operational and compliance blockers to streamline complex transactions.
Cross-Team Orchestration
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Ensure collaboration across sales pods, marketing, operations, engineering, and customer experience teams.
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Define and clarify roles and responsibilities within cross-functional teams.
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Coordinate resources and align teams on strategic priorities.
Solution Expertise and Professional Development
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Stay updated on Microsoft’s product offerings and digital tools.
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Drive continuous learning within your team and foster a knowledge-sharing environment.
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Encourage certifications and technical skill development.
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Maintain your own expertise in digital sales and cloud technology to lead from the front.
Key Competencies Required
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Strategic Thinking: Ability to navigate complexity and align teams to long-term goals.
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Customer Obsession: Deep focus on understanding and delivering value to customers.
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People Leadership: Strong coaching, mentoring, and performance management skills.
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Digital Fluency: Expertise in Microsoft cloud solutions and digital sales methodologies.
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Cross-functional Collaboration: Proven ability to align and integrate multiple internal and external stakeholders.
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Adaptability: Comfortable with change and capable of navigating evolving customer needs and market conditions.
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Deal Execution: Proficiency in deal structuring, licensing, and managing end-to-end sales cycles.
Benefits and Perks
Microsoft offers a world-class benefits package designed to support your personal and professional well-being:
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Comprehensive Healthcare Coverage
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Learning and Development Programs
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Employee Discount Programs
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Investment and Savings Plans
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Maternity and Paternity Leave
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Generous Paid Time Off
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Employee Giving Programs
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Global Networking Opportunities
Note: Benefits may vary based on employment type and location.
Equal Opportunity Commitment
Microsoft is an equal opportunity employer and welcomes applications from all backgrounds. We foster a culture of inclusion and are committed to hiring, developing, and promoting talent without discrimination.
If you require reasonable accommodation during the hiring process due to a disability, please refer to Microsoft’s accommodations support page.
Final Thoughts
This is a rare and prestigious opportunity to join Microsoft’s digital sales leadership at a senior level, where your strategic influence can directly shape the digital future of thousands of customers. If you are passionate about innovation, excel in cross-functional leadership, and are driven by customer success, the Sr. Director – Digital Sales role at Microsoft may be your next transformative career move.
Apply today to be part of a mission that empowers every person and organization on the planet to achieve more.