QA Manager – Lead LLM Quality Assurance for Global Seller Solutions at Amazon Hyderabad

July 5, 2025 AllindiaHires

QA Manager – LLM Quality Assurance at Amazon Hyderabad: Shape the Future of Seller-Centric Experiences

Are you passionate about delivering high-quality software that delights users across the globe? Do you have a strong background in quality assurance and a drive to lead innovative QA strategies? If so, Amazon’s International Seller Growth (ISG) Team in Hyderabad is offering an exciting opportunity for a QA Manager – LLM Quality Assurance to lead a dynamic team of professionals dedicated to enhancing the Seller journey.

This role is designed for an experienced QA leader who thrives in a fast-paced, agile environment, excels in cross-functional collaboration, and has a proven track record of implementing effective testing methodologies that ensure high standards of software quality.

About the Role: QA Manager – LLM Quality Assurance

As a QA Manager, you will lead a dedicated team of Quality Assurance specialists and testers, working closely with software developers, product managers, and other stakeholders to ensure that Amazon’s Seller-facing software products are robust, user-friendly, and bug-free. You will play a pivotal role in shaping the QA strategy, managing test planning and execution, and maintaining quality standards across all deliverables.

You’ll be responsible for creating scalable QA processes, maintaining rigorous defect triage procedures, and aligning the QA function with Amazon’s broader product goals. This is a leadership role that requires deep technical knowledge, people management skills, and a passion for innovation in software testing.

Key Responsibilities

1. Leadership and Team Management

Build, mentor, and manage a high-performing team of QA Testers and Automation Engineers.
Develop and execute career development plans for team members, fostering growth and continuous learning.
Delegate responsibilities effectively and ensure optimal resource allocation for all testing activities.

2. QA Strategy and Execution

Design and implement comprehensive test strategies tailored to experiential software products.
Promote continuous improvement by identifying process gaps, root causes of quality issues, and preventive measures.
Implement automation frameworks and manage both manual and automated testing cycles.

3. Cross-Functional Collaboration

Collaborate with product managers, developers, and UX designers from multiple time zones to deliver seamless releases.
Represent the QA function in sprint planning, defect triages, and product release readiness discussions.

4. Defect and Issue Management

Establish and uphold a structured defect triage process to ensure prompt identification and resolution of software issues.Track and manage customer-facing issues using industry-standard customer support tools.
Escalate unresolved issues to appropriate support channels for immediate action.

5. Product Quality and Readiness

Certify products against quality gates by conducting demos, walkthroughs, and system inspections.
Ensure full requirements coverage through meticulous verification processes and documentation.
Advocate for high-quality user experiences through proactive feedback and testing enhancements.

Qualifications and Experience

Basic Qualifications

Minimum of 3 years of experience in managing quality assurance teams.
A bachelor’s degree in Computer Science, Engineering, or an equivalent technical discipline is required.
Hands-on experience in managing both manual and automation testers.
Strong foundation in QA methodologies and software development lifecycle (SDLC).

Preferred Qualifications

6+ years of experience in quality assurance engineering with a proven record of delivering successful software products.
Experience in leading cross-regional QA teams across multiple time zones.
Familiarity with agile development practices and CI/CD pipelines.
Exposure to defect management tools like JIRA, Bugzilla, or similar.

About the International Seller Growth (ISG) Team

The International Seller Growth Team is on a mission to empower third-party Sellers globally by simplifying and enhancing their journey on Amazon marketplaces. With a presence across multiple regions and languages, this team plays a crucial role in the expansion of Amazon’s global catalog.

Here are some of the key initiatives led by the ISG team:

Automated Product Listings: Enable Sellers to scale quickly by automatically mapping their product information to Amazon’s product categories.
Smart Classification: Deploy intelligent algorithms to classify and enrich Seller catalog data.
Demand Signal Recommendations: Provide Sellers with personalized selling opportunities using predictive insights based on consumer demand and search trends.
Cross-Marketplace Enablement: Equip Sellers with tools to launch and manage products across different marketplaces, languages, and regulatory environments.
Catalog Quality Improvement: Identify and resolve catalog issues using a blend of image recognition, machine learning, and text-based heuristics.

This is a highly collaborative, innovative, and impact-driven team that thrives on solving complex challenges and delivering meaningful value to millions of Amazon Sellers worldwide.

Why Join Amazon’s QA Team?

Global Impact

As part of Amazon, you’ll be contributing to a platform that supports millions of businesses globally. The Seller ecosystem is critical to Amazon’s success, and your work will have a direct impact on both the customer experience and Seller success.

Technological Innovation

Work with some of the most advanced technologies in QA automation, machine learning, and software development. Your exposure will include LLM (Large Language Models), image-based quality control, and next-generation catalog systems.

Inclusive Culture

Amazon fosters an inclusive and collaborative work environment. We embrace diversity and foster an environment where every employee is empowered to be their true self. The company is committed to providing accommodations and support throughout the hiring and onboarding process for candidates with disabilities. Learn more here: Amazon Workplace Accommodations.

Career Growth

Amazon supports career development with learning and development programs, mentorship, and internal mobility opportunities. Whether you want to grow as a QA leader or explore other roles within the company, Amazon offers the tools and platform to advance your career.

Ideal Candidate Profile

The perfect fit for this position would be a professional who:

Has a proactive mindset and thrives in a fast-paced, agile environment.
Balances hands-on QA expertise with strategic leadership.
Is detail-oriented and passionate about delivering flawless software experiences.
Has a customer-centric approach and uses data to make informed quality decisions.
Believes in continuous improvement and staying updated on emerging testing trends and tools.

What You’ll Bring to the Table

Exceptional problem-solving abilities combined with sharp attention to detail and strong analytical thinking.
Deep understanding of end-to-end testing processes including test case development, execution, defect tracking, and root cause analysis.
Expertise in QA automation frameworks like Selenium, Appium, or TestNG is a plus.
Ability to manage QA efforts for multiple simultaneous product releases.
A collaborative spirit with excellent verbal and written communication skills.

Location and Work Culture

This role is based out of Amazon’s Hyderabad development center (ADCI HYD 13 SEZ). The office is equipped with state-of-the-art infrastructure, collaborative spaces, and amenities that support both individual focus and team synergy. Flexible work models, including hybrid setups, help employees maintain a healthy work-life balance.

Application Process and Next Steps

Candidates interested in this position are encouraged to apply via Amazon’s career portal. Shortlisted candidates may be invited for interviews conducted virtually or in person. The process will evaluate both your technical competencies and leadership qualities.

If you require accommodations for any part of the application or interview process due to a disability, you may request support via the Amazon accommodations page linked above.

Final Thoughts

This is more than a QA Manager position—this is your opportunity to lead quality assurance for one of Amazon’s most globally impactful teams. From managing high-performing QA engineers to influencing global Seller solutions, your leadership will ensure that every product that reaches the Seller is built with quality at its core.

Join Amazon’s International Seller Growth team and help shape the future of e-commerce across borders. Apply today and take the next step in your career with one of the world’s most innovative companies.

Apply Here

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