Apply Now: Senior Financial Operations Analyst at Amazon | Customer Master Data & AR Specialist – Hyderabad

July 5, 2025 AllindiaHires

Senior Financial Operations Analyst – Customer Maintenance Team at Amazon (Job ID: 3021121)
Location: ADCI HYD 13 SEZ, Hyderabad

Amazon is on a mission to deliver unparalleled customer experiences across the globe. As a leader in technology and e-commerce, Amazon relies on the accuracy and efficiency of its Financial Operations to ensure seamless transactions, trusted vendor-customer relationships, and scalable global support. We are looking for an experienced and meticulous Senior Financial Operations Analyst to join our Customer Maintenance Team in Hyderabad and support critical finance operations.

Role Overview

The Senior Financial Operations Analyst (FinOps Analyst) will play a pivotal role in managing and maintaining high-quality master data for customers and vendors within the Oracle Financial Applications (OFA) system. This position demands precision, attention to detail, and a deep understanding of financial operations, especially accounts receivables. The successful candidate will be responsible for validating, verifying, and updating customer and vendor records, ensuring the data is clean, accurate, and up to date. They will also handle escalations, collaborate with cross-functional teams, and contribute to system testing and process optimization.

Key Responsibilities

Customer and Vendor Data Management

Manage and maintain accurate customer and vendor master data in the OFA system, ensuring all updates align with company policies and compliance guidelines.
Conduct thorough validation and verification of customer data during account setup, modification, and updates to ensure completeness and accuracy.
Perform regular data hygiene initiatives, including cleanup of outdated, duplicate, or incomplete records.

Escalation Handling and Resolution

Address complex data discrepancies and escalate unresolved issues to relevant stakeholders.
Resolve escalated customer data issues effectively with a strong problem-solving approach.
Record and maintain detailed solutions of escalated issues to build a comprehensive knowledge repository for future use.

Process Monitoring and Reporting

Monitor daily operational activities and ensure efficient workload distribution across the team.
Generate and present Service Level Agreement (SLA) compliance reports on a daily, weekly, and monthly basis.
Develop and maintain productivity reports and performance dashboards to enhance visibility and support continuous improvement efforts.

Testing and System Enhancement

Engage in User Acceptance Testing (UAT) and Production Verification Testing (PVT) to validate system upgrades and ensure successful deployment of new features.
Document and communicate test results to development and technical teams to ensure accurate system updates.
Suggest and implement process improvements to enhance system performance and user experience.

Cross-Functional Collaboration

Coordinate with internal finance, IT, and business teams to resolve critical data issues and ensure accurate information flows across platforms.
Partner with global stakeholders to align data management practices and ensure consistency in operations.

Basic Qualifications

Applicants must fulfill the following key qualifications to be eligible for this role:

Education: Bachelor’s degree in Accounting, Commerce, or a related field (B.Com or equivalent).
Professional Experience: At least 3 years of hands-on experience in Accounts Receivable (AR) or related financial operations roles.
Technical Skills: Proficiency in Microsoft Excel is mandatory, including experience with VLOOKUP, pivot tables, and advanced formulas.
Communication Skills: Strong verbal and written communication abilities, with proven experience in internal and external stakeholder management.
Analytical Mindset: Ability to analyze large datasets, draw insights, and implement improvements effectively.

Preferred Qualifications

3+ years of experience in Finance Operations, Shared Services, or within an Accounts Payable/Receivable or General Ledger function.
Full-cycle Accounts Receivable experience including billing, collections, reconciliation, and cash application.
Familiarity with ERP systems such as Oracle Financial Applications or similar platforms.
Proven track record of working in fast-paced, ambiguous environments while delivering high-quality results.
Self-driven with the ability to identify gaps, propose solutions, and lead process enhancement initiatives.

Required Core Competencies

1. Attention to Detail

This role demands a meticulous approach to data entry and review, ensuring that customer and vendor records are free of errors and discrepancies.

2. Initiative and Problem-Solving

Candidates must demonstrate the ability to independently identify problems, think critically, and drive resolution with minimal supervision.

3. Adaptability and Flexibility

Given the dynamic nature of Amazon’s financial operations, the analyst must be comfortable working in an evolving environment, with shifting priorities and expectations.

4. Time Management and Prioritization

The ability to meet tight deadlines, handle multiple tasks simultaneously, and prioritize based on business impact is critical for success in this role.

5. Collaboration and Team Spirit

Effective collaboration with cross-functional teams is key. Candidates must exhibit strong interpersonal skills and the ability to thrive in a global, multicultural team.

Why Join Amazon’s Finance Operations?

Working at Amazon means becoming part of a culture that values innovation, customer obsession, and operational excellence. The Financial Operations team is instrumental in ensuring that Amazon can operate efficiently and scale rapidly without compromising accuracy or service quality. As part of this team, you’ll have the opportunity to:

Work on cutting-edge financial technologies.
Collaborate with global teams across North America, Europe, and Asia.
Access continuous learning, development, and career advancement opportunities.
Contribute to a workplace culture that promotes inclusion, equity, and empowerment.

Diversity, Equity & Inclusion at Amazon

Amazon strives to foster a workplace culture that embraces diversity and promotes inclusion at all levels. We value the unique perspectives and contributions of all employees and strive to ensure every voice is heard and respected. If you have a disability or require accommodations during the recruitment or onboarding process, please visit Amazon Accommodations for further assistance. If your country or region is not listed, reach out to your Recruiting Partner for support.

Career Growth & Learning Opportunities

As a Senior FinOps Analyst at Amazon, you’ll gain exposure to:

Global finance transformation projects.
Cloud-based data management systems.
Agile project delivery and continuous improvement practices.
Advanced analytics, reporting tools, and automation technologies.

Your contributions will not only drive business performance but also help shape the future of financial operations within one of the world’s most innovative organizations.

Conclusion

The Senior FinOps Analyst – Customer Maintenance role offers a unique opportunity to join a world-class finance team at Amazon. If you’re a proactive, analytical, and detail-oriented professional with a passion for operational excellence, this is your chance to make a significant impact. Your skills will directly contribute to improving Amazon’s financial systems, data quality, and customer experience.

How to Apply

Visit Amazon Jobs and search for Job ID: 3021121 or navigate directly to the Hyderabad SEZ location listings. Prepare your resume to highlight relevant experience in accounts receivable, Excel proficiency, and data management expertise.

Apply Here

All India Hires