Explore a Career as a Transportation Operations Specialist (NOC-CO) at Amazon, Hyderabad

Are you looking to advance your career in logistics and transportation operations with one of the world’s most innovative companies? Amazon is hiring a Transportation Operations Specialist (NOC-CO) for its Hyderabad office—a role that sits at the core of Amazon’s supply chain excellence and supports last-mile logistics functions across global geographies. This is a dynamic opportunity to join Amazon’s Network Operations Center (NOC) and contribute to driving operational efficiency, automation, and superior customer experience.

About Amazon NOC – The Central Command of Transportation Execution

The Network Operations Center (NOC) serves as the nerve center for Amazon’s transportation network, supporting end-to-end execution across multiple regions, including North America (NA), Europe (EU), and India. It plays a critical role in ensuring seamless freight movement—from vendors to Amazon’s fulfillment centers and further to the delivery hubs—enabling on-time delivery of millions of customer orders every day.

The NOC intervenes in real time to resolve logistical exceptions, while also analyzing operational trends and driving process automation. By streamlining transportation processes and reducing operational disruptions, the NOC plays a key role in ensuring Amazon meets its delivery promises and maintains high levels of customer satisfaction.

Introduction to Central Operations (CO) – Driving Standardization and Cost Optimization

Nested within the NOC framework is the Amazon Logistics Central Operations (AMZL CO) team, dedicated to last-mile execution support. This team is instrumental in building a unified and cost-effective operational structure across regions. The focus is on delivering high-quality outputs at reduced operational costs by centralizing core logistics functions.

The Central Operations (CO) team manages the planning and execution processes that impact Delivery Station (DS) operations throughout the AMZL, AMXL, and SSD networks. Through process standardization and automation, the team enhances scheduling, route planning, and channel allocation while minimizing costs and freeing station personnel to prioritize on-ground operations.

Key Functional Areas Covered by CO:

1. Central Allocation – Eliminates human bias in channel assignment for streamlined performance.

2. Centralized Routing and Scheduling (CRS) – Oversees pre-scheduled and day-of route planning.

3. CO Systems Management (COSM) – Manages configuration tools and sector setups for efficient route and sort planning.

4. Driver Support (CO DS) – Simplifies delivery operations by coordinating rescues using tools like Rescue Planner (RP) and Mission Control (MC).

5. Channel and Payment Support – Ensures efficient validation of Work Schedule Time (WST), invoicing, and incentive structures.

Project MARCOPOLO – Amazon’s Vision for Global Operational Parity

Launched in mid-2021, the MARCOPOLO initiative aims to build a global Center of Excellence by centralizing CO execution services across NA, EU, and Rest of World (RoW) markets. This global strategy is designed to:

• Enable 24/7 geographic support

• Leverage cross-time-zone synergy for headcount optimization

• Maintain or surpass Service Level Agreements (SLAs) and quality metrics

• Foster global operational standardization

• Automate repetitive tasks using internal engineering capabilities

• Collaborate with country-specific program teams to drive innovation

• Facilitate unified product and technology requests across markets

The goal is to establish a scalable, hybrid operational model that balances global parity with local agility—delivering best-in-class last-mile logistics execution worldwide.

Role Overview – Transportation Operations Specialist (NOC-CO)

As a Transportation Operations Specialist at Amazon NOC, you will act as the primary point of coordination among various stakeholders such as transportation carriers, fulfillment centers (FC), warehouses, vendors, and hubs. You will work across two critical functions:

• Inbound Operations: Monitor and manage the transportation of freight from vendors to Amazon’s FCs. Your goal is to ensure timely pickup and appointment-based delivery.

• Outbound Operations: Supervise the movement of freight from FCs to customer locations or third-party carrier hubs. This includes resolving delays and ensuring adherence to delivery timelines.

The role demands real-time problem-solving, analytical decision-making, and effective communication. You must be comfortable navigating multiple internal tools and systems to extract relevant data, identify trends, and escalate issues when needed. The ability to act quickly and decisively is essential to maintain business continuity and enhance customer satisfaction.

Key Responsibilities:

• Serve as a liaison between internal stakeholders (Retail, Finance, FCs) and external partners (Vendors, Carriers).

• Retrieve, analyze, and report data using Excel, SQL, Access, or other data tools.

• Understand and improve operational performance metrics.

• Provide business and functional inputs to Amazon’s tech teams for developing and refining internal systems.

• Analyze operational trends and translate findings into actionable decisions.

• Escalate anomalies to relevant departments and track issues to resolution.

• Produce weekly reports outlining performance metrics and deviation narratives.

• Maintain a proactive customer service approach in a 24×7 working environment.

Candidate Profile – Skills and Qualifications

Amazon seeks candidates who are analytical, communicative, and capable of working in fast-paced, high-pressure environments. Ideal applicants are proactive, quick learners with a strong interest in transportation, logistics, and process improvement.

Basic Qualifications:

• A Bachelor’s degree in a technical or quantitative field such as Engineering, Computer Science, Statistics, or Mathematics.

• Proficiency in Microsoft Excel and ability to interpret datasets.

Preferred Qualifications:

• Knowledge of SQL, Python, and JavaScript to query databases and support automation efforts.

• Prior experience in logistics or supply chain management.

• Strong oral and written communication skills.

• Ability to multitask and manage competing priorities.

• Strong analytical skills and a detail-oriented approach to identifying and resolving problems.

Work Environment and Location

This is a full-time, office-based role located at Amazon Development Center, Hyderabad. The selected candidate must be willing to work five days a week on-site and be available for rotational shifts, including night and weekend hours as per business requirements.

Amazon maintains a strong culture of inclusivity and is committed to supporting employees with disabilities throughout the hiring and onboarding process. To learn more about workplace accommodations, please visit Amazon’s Accommodation Portal.

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Why Join Amazon NOC?

Being part of Amazon’s NOC places you at the core of cutting-edge advancements in supply chain operations. You will be part of a global team that powers Amazon’s transportation network and ensures that packages reach customers on time. You’ll gain exposure to diverse logistics functions and work alongside talented professionals who are passionate about operational excellence.

Benefits of the Role:

• Work with cutting-edge logistics and automation tools.

• Be part of global programs that influence Amazon’s core transportation processes.

• Access to continuous learning and career development opportunities.

• Contribute to large-scale operational efficiency programs.

• Develop cross-functional skills across geographies and business functions.

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How to Apply

If you’re ready to take your career to the next level and contribute to Amazon’s mission of being Earth’s most customer-centric company, apply today for the Transportation Operations Specialist (NOC-CO) position in Hyderabad. Join a team that is redefining the future of logistics—one delivery at a time.

Apply Here