Join Microsoft as a Critical Environment Technician in Hyderabad – Power the Future of Cloud Infrastructure

Location: Hyderabad, Telangana, India
Job Title: Critical Environment Technician (CET)
Job ID: 1832654
Employment Type: Full-Time
Worksite Type: On-site Only
Travel Requirement: 0–25%
Date Posted: June 24, 2025

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🔌 Be the Backbone of Microsoft’s Cloud Operations – Your Role in the Future of Data Infrastructure

In an era where digital experiences define global productivity, entertainment, and innovation, data centers have become the engine room of the modern world. Microsoft’s Cloud Operations & Innovation (CO+I) division is on the front line—delivering world-class infrastructure that powers services like Microsoft Azure, Office 365, Xbox, OneDrive, and Bing.

Microsoft is hiring a Critical Environment Technician (CET) in Hyderabad to help maintain the critical infrastructure that keeps our data centers running 24/7. This role is essential for those who are passionate about operational excellence, technical maintenance, safety, and sustainability.

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🌍 About Microsoft’s CO+I Division

Cloud Operations & Innovation (CO+I) is a global organization that supports Microsoft’s cloud services by building and operating one of the largest data center portfolios in the world. With more than 200 data centers in 32 countries, CO+I supports more than 1 billion customers and over 20 million businesses in 90+ countries.

This team focuses not just on technical excellence but also on career development, inclusion, and environmental sustainability. CETs are integral to delivering services that are reliable, scalable, and secure—laying the foundation for Microsoft’s vision to empower every person and organization on the planet to achieve more.

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👷‍♂️ Role Overview: Critical Environment Technician

As a Critical Environment Technician, you will be part of a highly skilled technical team responsible for monitoring, maintaining, and troubleshooting Microsoft’s critical data center infrastructure. Your daily activities will include inspections, maintenance, system checks, compliance tracking, and emergency response—all while upholding Microsoft’s highest safety and quality standards.

The ideal candidate for this position is someone who enjoys hands-on technical work, thrives in a high-stakes environment, and takes pride in keeping mission-critical systems operating without failure.

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🛠️ Key Responsibilities

You will be responsible for ensuring the smooth, secure, and compliant operation of Microsoft’s data center infrastructure. Your day-to-day duties will include:

1. Routine Monitoring and Inspection

• Conduct rounds to inspect equipment and facilities, taking critical measurements and observing system behavior.

• Identify and report any unsafe or abnormal operating conditions within HVAC systems, electrical panels, mechanical infrastructure, and other core systems.

2. Equipment Operations and Emergency Support

• Learn and operate all infrastructure systems safely, including electrical, mechanical, HVAC, and fire safety systems.

• Assist in emergency situations under supervision, following Emergency Operating Procedures (EOPs) and escalation protocols.

3. Maintenance and Troubleshooting

• Perform predictive, planned, and corrective maintenance following established Standard Operating Procedures (SOPs) and Methods of Procedure (MOPs).

• Use Microsoft’s Computerized Maintenance Management System (CMMS) to log maintenance tasks, track assets, and document all maintenance activities.

4. Safety and Security Compliance

• Follow all Environmental Health & Safety (EH&S) regulations and internal safety guidelines.

• Perform risk assessments (e.g., Job Hazard Assessments) and participate in Toolbox Talks to enhance workplace awareness.

• Escort third-party contractors and vendors as per security and severity protocols.

5. Documentation and Reporting

• Maintain accurate logs of all inspections, faults, corrective actions, and equipment status.

• Identify recurring issues and escalate them for further analysis and process improvement.

6. Professional Development and Learning

• Engage in continuous on-the-job training and certification programs.

• Learn about power distribution, building management systems, UPS, and backup generators.

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🧾 Required Qualifications

Candidates applying for this role must meet the following baseline qualifications:

• High School Diploma, GED, or equivalent education.

• Willingness and ability to work on-site full time and participate in rotating shifts if needed.

• Ability to pass Microsoft’s Cloud Background Check, which will be conducted upon hire and every two years thereafter.

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🌟 Preferred Qualifications

While not mandatory, the following qualifications and experiences are considered valuable:

• 1+ year of experience in technical services, especially within critical infrastructure settings such as:

  • Data centers

  • Hospitals

  • Oil and gas refineries

  • High-availability manufacturing facilities

• Associate degree in a technical field or trade certification (e.g., from military, vocational school, or equivalent).

• Hands-on knowledge of HVAC systems, electrical panels, backup power systems, and facility controls.

• Experience working with maintenance software systems such as CMMS or Building Management Systems (BMS).

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🔐 Background Screening and Compliance

All CET candidates must undergo and pass the Microsoft Cloud Background Check as part of the hiring process. This screening assesses eligibility to work in highly secure environments and is mandatory for all roles involving infrastructure management.

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🧩 Why This Role is Mission-Critical

Microsoft’s data centers house the infrastructure that powers cloud services used by billions of people globally. From online meetings in Teams, to live gameplay on Xbox, to critical healthcare records stored in OneDrive—every millisecond counts.

As a CET, you are the guardian of uptime. The integrity of Microsoft’s cloud operations, customer trust, and business continuity relies on your ability to:

• Prevent system failures before they occur

• Respond swiftly to incidents and malfunctions

• Operate mission-critical equipment with precision and safety

• Contribute to Microsoft’s environmental and sustainability goals

This is more than a technician role—this is a front-line position with global impact.

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🧠 What You Will Learn

As part of Microsoft’s CO+I team, you’ll gain exposure to:

• Power distribution architecture

• Chiller systems and cooling towers

• Uninterruptible Power Supplies (UPS)

• Environmental monitoring systems

• Sustainable and green energy strategies

• Lean operations and preventive maintenance models

• Cross-functional collaboration in large-scale global infrastructure

You will also have access to internal growth opportunities, such as:

• Career rotation programs

• Microsoft certifications (e.g., Azure Fundamentals, Data Center Ops)

• Diversity & inclusion events

• Leadership development initiatives

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🎁 Employee Benefits & Perks

Microsoft offers a world-class benefits package, including:

• Industry-leading healthcare coverage

• Maternity and paternity leave

• Generous vacation and time-off plans

• Professional development resources and certifications

• Access to discounts on Microsoft products and services

• Wellness programs and mental health support

• 401(k) and employee stock purchase options (where applicable)

• Global employee network and mentorship communities

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🌈 Microsoft’s Commitment to Diversity and Inclusion

Microsoft is an equal opportunity employer. We believe that innovation is sparked when people from different backgrounds, experiences, and perspectives come together. Our team embraces:

• Workplace inclusion

• Zero tolerance for discrimination

• Support for disability accommodations

• Ethical employment practices across all levels

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📅 Application Information

Position: Critical Environment Technician
Location: Hyderabad, Telangana, India
Employment Type: Full-Time
Worksite Type: On-site Only
Travel Requirement: 0–25%
Job ID: 1832654
Apply Now at: careers.microsoft.com

Apply Here