Join Wipro as Sales Director – Lead Digital Experience & CX Transformation in London
Sales Director – Lead Digital Transformation Initiatives | Careers at Wipro London
Requisition ID: 39913
Location: London, United Kingdom
Country/Region: GB
Introduction to the Role
Wipro’s Digital Experience (DX) practice is at the forefront of driving transformation in how businesses engage with their customers. Focused on crafting end-to-end digital experiences, our practice spans the full customer journey — from strategic design to seamless delivery and continuous optimization. The goal is to deliver frictionless, engaging, and highly personalized digital experiences that help enterprises unlock value across every customer interaction.
As a Sales Director – Digital Experience, you will play a pivotal role in representing the DX practice within Wipro. This position is tailored for an industry expert with deep domain knowledge and the ability to understand the nuances of client challenges in the digital landscape. You will be empowered to drive business transformation initiatives by aligning Wipro’s cutting-edge offerings with client requirements.
Key Responsibilities
1. Strategic Sales Management
You will oversee the entire Digital Experience order book for a designated portfolio within the Swiss region. Your strategic insights and market understanding will be key in shaping and driving business opportunities.
2. CXO Engagement & Relationship Building
Act as the primary liaison between Wipro and senior stakeholders, including CXOs and line-of-business owners. Cultivate deep relationships rooted in trust, transparency, and shared strategic goals.
3. Business Discovery & Consulting
Develop a comprehensive understanding of client business models, operational challenges, and growth strategies. This role requires a consultancy-driven approach to identifying opportunities for digital innovation.
4. Opportunity Management & Solutioning
Collaborate with globally dispersed pre-sales and technical teams to proactively identify, design, and present high-impact digital solutions. Manage responses to RFPs and RFIs, shaping proposals that align closely with client expectations.
5. Pipeline Generation & Demand Creation
Leverage personal industry network, Wipro’s strategic alliances, and marketing resources to generate high-quality leads and new business opportunities.
6. Scoping & Execution Planning
Engage in early-stage scoping of digital assignments. Coordinate with account managers to draft and implement effective Business Development Plans tailored to each client.
7. Delivery Support & Customer Success
Ensure smooth transition from sales to delivery. Support execution teams in aligning with client expectations and ensuring superior delivery outcomes.
8. Go the Extra Mile
Demonstrate exceptional ownership, resilience, and a proactive mindset to exceed client and organizational expectations.
Candidate Profile & Required Experience
Industry Expertise:
- Minimum of 10+ years of experience in a major systems integrator or consulting firm, with at least 5 years in sales roles focused on digital and application services.
Digital Transformation Knowledge:
- Proven success in identifying, shaping, and closing complex digital transformation deals.
- Well-versed in areas including customer experience strategy, digital channels (B2C, B2B, B2E), mobile apps, portals, immersive platforms like Metaverse, conversational AI, low-code platforms, digital commerce, marketing automation, and business process reengineering.
Sales Leadership:
- Demonstrated ability to lead and win large deals. Skilled in structuring innovative solutions and managing multi-stakeholder sales cycles from origination to closure.
Consultative Approach:
- Ability to engage deeply with client challenges and co-create tailored solutions.
- Adept at conducting business discovery workshops and creating compelling business cases.
Executive Presence:
- Exceptional communication skills to engage senior-level executives with confidence.
- Strong facilitation and presentation capabilities.
Education & Professionalism:
- Degree in Business Administration, Technology, or a relevant field. MBA or equivalent is a plus.
- Demonstrates collaborative spirit, interpersonal finesse, and team leadership.
Why Join Wipro?
High Visibility & Career Growth:
This role is of strategic importance and directly impacts Wipro’s digital revenue. Achieving success in this role will pave the way for advanced leadership roles and greater responsibilities within the organization.
Global Exposure:
Work within a multinational environment alongside top-tier clients and visionary leaders. Be a part of a truly global delivery ecosystem that brings innovation to life.
Culture of Innovation:
Wipro is known for fostering a flat, open, and entrepreneurial workplace culture. You’ll be empowered to question conventional approaches and introduce innovative, forward-thinking solutions.
End-to-End Impact:
Play a crucial role in shaping experiences that matter—transforming not just businesses but also customer lives through digital empowerment.
Rewards & Recognition:
Be a part of a company recognized globally for its commitment to excellence, customer success, and employee satisfaction.
Travel Requirement
The role involves frequent travel across the assigned regions for client meetings, workshops, and internal collaboration.
Commitment to Integrity & Inclusion
Wipro upholds the highest standards of ethics and integrity. Should you come across any misleading job postings or suspicious recruitment messages, kindly notify us at he******************@***ro.com for verification. Resumes submitted to this ID will not be monitored.
If you have any concerns about unethical or biased recruitment practices, please report them to om***********@***ro.com for immediate attention.
Wipro is an Equal Opportunity Employer. We encourage applications from all qualified individuals, regardless of race, religion, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Wipro is committed to fostering an accessible, inclusive, and supportive workplace. Applicants requiring accommodations during the recruitment process are encouraged to request support, which will be provided as needed to ensure an inclusive experience.
Explore your future in Digital Experience with Wipro. Join us in shaping extraordinary experiences across industries.