Lead Administrator – L1 at Wipro | Windows Server Administration & Infrastructure Leadership in Bengaluru
Overview
In today’s dynamic digital landscape, robust infrastructure plays a crucial role in ensuring operational efficiency, data integrity, and business continuity. Organizations in India and worldwide rely on enterprise-grade administrators capable of strategic planning, technology modernization, and team leadership. Wipro Limited, a global technology and consulting powerhouse, is seeking a highly skilled Lead Administrator – L1 to join its Bangalore office. This full-time role is crafted for professionals with 5 to 8 years of experience in Windows Server administration, disaster recovery planning, and resilience building.
As a Lead Administrator, you will design infrastructure architecture, oversee day-to-day operations, plan capacity and migration strategies, foster team performance, and implement automation for efficiency. If you’re passionate about leading large-scale platform towers and enabling organizational outcomes through scalable systems, this is your ideal opportunity.
About Wipro
Known for its values—integrity, inclusivity, and reinforcement of excellence—Wipro offers employees the opportunity to build high-impact careers while delivering socially responsible solutions. Learn more at www.wipro.com.
Role Purpose
The Lead Administrator – L1 is a senior operational role, responsible for architecture planning, system installations, integration, capacity planning, disaster recovery, and daily infrastructure management within their assigned platform tower—whether database, middleware, backup, or Windows Server environments.
In this role, you’ll be a technical mentor, strategic architect, and owner of operational excellence. Your mandate is to enable continuous service availability and foster a high-performing admin team aligned to business goals.
Key Responsibilities
1. Architecture Planning, Migration & Installation
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Support architecture of new deployment towers from design through installation, including platforms, middleware, databases, and backup solutions.
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Produce detailed architectural designs that deliver scalable, extensible, high-performance systems.
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Recommend and leverage new features or upgrades in Windows Server, virtualization, or backup environments to enhance functionality and optimize resource utilization.
2. Infrastructure Operations Management
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Oversee daily operations for assigned towers, ensuring uptime, performance, and SLA delivery.
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Troubleshoot technical issues, conduct root cause analysis (RCA), and implement preventive and corrective measures.
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Schedule and manage system upgrades, migrations, patches, configurations, and server provisioning activities.
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Proactively monitor performance, identify enhancements, and apply tuning recommendations to maintain system stability.
3. Disaster Recovery & Backup Strategies
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Create comprehensive disaster recovery (DR) plans and backup strategies tailored to mission-critical platforms.
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Ensure consistent backup/recovery operations and regularly validate integrity through periodic drills.
4. Documentation & Reporting
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Develop and maintain high-quality documentation: SOPs, runbooks, shift rosters, DR plans, oversight manuals, daily health-check plans, incident logs, and architecture guidance.
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Deliver weekly status reports to leadership and clients on system activities, upgrades, incidents, and next steps.
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Champion technical discipline by ensuring all system changes follow formal change control processes to avoid unauthorized modifications.
5. Service Improvement & Automation Initiatives
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Identify and execute Service Improvement Plans (SIP) using scripting, monitoring tools, and advanced platform features to improve efficiency.
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Implement automation frameworks for server provisioning, patching, backup monitoring, and routine operations to reduce manual reliance.
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Collaborate with DevOps and engineering teams on shared tools and frameworks to enable future automation across environments.
Team Leadership & Talent Management
Resourcing & Hiring
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Forecast resource needs—evaluate project workload and future capacity to propose team expansion.
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Participate in hiring discussions and ensure quality recruitment aligned with technical and culture fit.
Onboarding & Learning
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Enhance onboarding processes to ensure consistent technical and procedural readiness of new team members.
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Create knowledge-sharing sessions, architecture showcases, and hands-on training to upskill talent internally.
Performance & Career Growth
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Set clear performance goals tied to operational metrics, SLAs, and service excellence.
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Conduct periodic performance reviews with 360-degree feedback and promote internal development paths through programs like Performance Nxt.
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Recognize high-potential (HiPo) individuals and align with career aspirations within Wipro.
Employee Satisfaction & Engagement
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Track team morale through engagement initiatives, pulse checks, and satisfaction surveys.
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Design energizing projects, cross-training opportunities, and hackathons to foster enthusiasm and innovation.
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Celebrate team success and consistently reinforce Wipro’s values and inclusive culture.
Performance Metrics: What Success Looks Like
| KPI Area | Performance Metrics |
|---|---|
| Tower Operations | SLA adherence, incident resolution time, technical health dashboards |
| Knowledge Management | SOP documentation completeness, RCA accuracy, team training records |
| Project Deliverables | Timely completion of migrations, upgrades, backups |
| Service Improvements | Number of automation scripts, digital tool adoption rate, service restoration time |
Technical & Functional Qualifications
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Experience in database or backup platform knowledge is advantageous.
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Strong hands-on capabilities in server capacity planning, virtualization, and backup technologies.
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Proficiency in scripting for automation (PowerShell, Python, Bash).
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Knowledgeable in monitoring tools (Nagios, SolarWinds), patch management, and Windows best practices.
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Prior experience with disaster recovery systems, test DR failsafes, and automated backup mechanisms.
Educational Background & Experience
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Bachelor’s degree in Computer Science, Information Technology, or related domain.
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5–8 years of professional experience in Windows Server administration or infrastructure operations.
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Leadership experience in managing teams, infrastructure projects, and tool implementation.
Work Context & Location
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Job Title: Lead Administrator – L1
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Requisition ID: 64432
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Location: Bengaluru, India
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Experience: 5–8 Years
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Mandatory Skill: Windows Server Admin
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Employment Type: Full-Time
Based in modern offices with a hybrid working model, you will collaborate with cross-functional global teams.
Why Join Wipro?
High Impact Role
Lead critical infrastructure platforms that support global service delivery and client satisfaction, across data centers and cloud environments.
Skill Development & Mentorship
Accelerate your career with structured leadership paths, cross-training, certifications, and a team-centric learning environment.
Innovation Mindset
Use automation and modern tools to transform traditional IT environments into agile, resilient systems.
Culture of Inclusivity
Be part of an organization committed to inclusivity, accessibility, and community-driven growth.
Inclusion and Diversity
Wipro is proud to be an Equal Opportunity Employer. We strongly encourage persons with disabilities, underrepresented groups, and diverse talent to apply. Our workforce thrives on varied perspectives and mutual respect.
Conclusion
The Lead Administrator – L1 role at Wipro Bengaluru combines architectural design, operational leadership, and infrastructure innovation in a dynamic enterprise setting. If you’re experienced in Windows Server administration and passionate about leading teams and automating processes, this position offers growth, influence, and impact.
Apply Today
Shape the future of infrastructure at Wipro and help deliver excellence in enterprise operations. Apply now to join a leading tech consultancy and take your career to the next level.