Genpact is Hiring: Process Associate – Windows Administrator in Hyderabad | Apply Now
Are you a skilled Windows Server professional with a passion for IT infrastructure, system patching, and security management? Genpact, a global leader in professional services and digital transformation, is inviting applications for the position of Process Associate – Windows Administrator in Hyderabad, India.
This is a full-time opportunity for individuals with a background in Windows Server environments, hands-on troubleshooting experience, and the ability to manage enterprise server infrastructure with precision and consistency.
🌐 About Genpact
Genpact (NYSE: G) is a global professional services firm delivering transformation and value to enterprises across the world. With a workforce of 125,000+ employees across more than 30 countries, Genpact partners with leading organizations, including Fortune Global 500 companies, to streamline operations, reduce risk, and harness data and AI for competitive advantage.
Guided by our purpose—“the relentless pursuit of a world that works better for people”—we fuse technology, talent, and innovation to shape the future of business operations.
📌 Job Overview: Process Associate – Windows Administrator
Job Title: Process Associate – Windows Administrator
Job Code: ITO091222
Location: Hyderabad, India
Job Type: Full-Time
Schedule: Full-time
Education Requirement: Bachelor’s Degree / Graduation / Equivalent
Posting Date: May 22, 2025
Un posting Date: Ongoing
Master Skills List: Consulting
This position is part of Genpact’s Consulting and IT Infrastructure team and involves managing, securing, and troubleshooting Windows-based server environments across a variety of configurations and enterprise platforms.
🧠 Role Summary
The Windows Administrator will be responsible for supporting IT infrastructure services across Windows Server platforms (2008 to 2022). This includes performing patch management, resolving server-level issues, managing incident tickets, and ensuring server compliance and uptime.
Your role will require collaboration with cross-functional teams, excellent technical troubleshooting skills, and a proactive approach to managing risks, vulnerabilities, and configuration issues.
🛠️ Key Responsibilities
As a Process Associate – Windows Administrator, your core duties will include:
Server Management & Maintenance
-
Apply security patches and updates to Windows Servers using SCCM (System Center Configuration Manager)
-
Perform vulnerability remediation and ensure compliance with IT security standards
-
Troubleshoot server health issues, including CPU load, disk space, and RDP access
Issue Resolution & Troubleshooting
-
Resolve patching issues, connectivity failures (from vCenter, ILOs), and OS configuration errors
-
Generate and analyze compliance/vulnerability reports
-
Troubleshoot various incidents related to server connectivity, resource usage, and application-level errors
Deployment & Decommissioning
-
Assist in the installation and configuration of Windows Server operating systems
-
Manage the decommissioning of outdated servers in accordance with enterprise protocols
Incident & Change Management
-
Handle incident tickets, service requests, and change management logs using platforms like ServiceNow
-
Document root cause analysis (RCA) and maintain detailed issue logs
-
Collaborate with users across geographies to troubleshoot and resolve server-related issues
🎓 Required Qualifications
Minimum:
-
Bachelor’s Degree or equivalent in Computer Science, Information Technology, or a related field
-
Strong analytical and problem-solving skills
-
Excellent communication and collaboration abilities
-
Ability to operate independently or as part of a global team
Preferred:
-
Proficiency with Windows OS: Windows Server 2008, 2012 R2, 2016, 2019, 2022
-
Experience with deployment and patching tools: WSUS, SCCM
-
Familiarity with server hardware platforms: Dell, HP, Cisco UCS
-
Working knowledge of PowerShell scripting and automation tools
-
Proficient in ticketing systems like ServiceNow
-
Understanding of Windows Active Directory, DNS, and DHCP
-
Experience with VMware, vCenter, and virtualization technologies
-
Ability to manage outcomes, prioritize tasks, and meet deadlines
-
Comfortable with remote work setups and virtual collaboration
👤 Ideal Candidate Traits
The successful candidate will:
-
Demonstrate strong technical troubleshooting across multi-layered Windows environments
-
Possess a structured approach to change management and incident resolution
-
Stay current with Microsoft security practices, patch cycles, and compliance mandates
-
Communicate effectively with technical and non-technical stakeholders
-
Be a team player with the ability to operate under pressure
-
Thrive in a 24/7 infrastructure support environment when required
🌟 Why Join Genpact?
Working at Genpact offers more than just a job—it’s an opportunity to innovate, grow, and lead in a global environment.
Benefits of working at Genpact include:
-
Global Exposure: Work with enterprise clients across industries and geographies
-
Career Growth: Structured training programs, certifications, and promotion tracks
-
Technological Edge: Engage with modern IT tools, cloud platforms, and digital ecosystems
-
Inclusive Culture: A diverse workforce that champions respect, equity, and collaboration
-
Work-Life Balance: Flexibility to operate from office or home as needed
⚖️ Equal Opportunity Employer
Genpact is an Equal Opportunity Employer and prohibits discrimination based on:
-
Race, ethnicity, or religion
-
Gender identity or sexual orientation
-
Age or disability
-
Marital or veteran status
-
Citizenship or immigration status
We are committed to maintaining a respectful, inclusive, and empowering workplace for everyone.
⚠️ Recruitment Disclaimer
Important: Genpact does not charge any application, onboarding, or training fees during the recruitment process. Be alert to scams involving payment for starter kits, equipment, or registration. Always apply directly through official Genpact channels or verified job platforms.
📥 How to Apply
Ready to bring your Windows administration skills to a global platform? Apply for the Process Associate – Windows Administrator role via Genpact’s official careers portal or LinkedIn using Job Code: ITO091222.
Ensure your resume highlights experience in Windows server maintenance, patching tools, scripting, and incident management systems like ServiceNow.
🧠 Final Thoughts
The Process Associate – Windows Administrator role at Genpact Hyderabad is an excellent opportunity for IT professionals looking to build a high-impact career in enterprise infrastructure support. With a focus on reliability, compliance, and proactive issue resolution, this role is pivotal in supporting mission-critical business operations.
If you’re ready to work with cutting-edge tools and collaborate across global teams, this is your chance to contribute to one of the most respected firms in digital transformation.
🔎 SEO Keywords:
Windows Administrator job, Process Associate Genpact, SCCM patching job, Windows Server engineer India, IT infrastructure support, Genpact Hyderabad jobs, ServiceNow job, PowerShell scripting job, Windows server 2022 admin, Dell HP server support, WSUS administrator, virtualization jobs India, VMware Windows server role, Active Directory DNS job, Genpact IT job, remote server admin jobs, ticketing tool jobs, vCenter troubleshooting job, IT compliance server role, server patch management, server monitoring jobs, Hyderabad tech careers, full-time IT infrastructure job, B.Tech IT jobs, network and systems support job, Windows 2019 server admin, Microsoft server administrator, enterprise IT support, entry-level infrastructure engineer.