TMB Recruitment 2025: Apply Online for 124 Senior Customer Service Executive Vacancies – Salary ₹8.6 LPA
Introduction
The Tamil Nadu Mercantile Bank (TMB) has officially released a notification inviting applications for the recruitment of 124 Senior Customer Service Executive (SCSE) positions for the year 2025. This is a golden opportunity for graduates looking to establish a career in the banking sector with a prestigious and well-established private bank.
The recruitment drive aims to fill SCSE positions across various states in India, offering a stable job profile, attractive salary package, and career progression in retail banking operations. Interested and eligible candidates were invited to submit their applications through the official TMB website between February 28, 2025, and March 23, 2025.
This comprehensive article provides all the essential details regarding eligibility, the application process, the selection procedure, the exam pattern, and important dates for TMB SCSE Recruitment 2025.
Overview of TMB SCSE Recruitment 2025
Particulars Details Organization Tamil Nadu Mercantile Bank (TMB) Post Name: Senior Customer Service Executiveve (SCSE) Total Vacancies 124 Application Mode: Online Official Website www.tmbnet.in Application Window February 28 to March 23, 2025 Exam Date: May 5, 2025 (Tentative) Selection Process Online Exam + Personal Interview Job Location Multiple states across India Salary: ₹48,000/month + perks (CTC ~₹8.64 Lakhs/year)
About Tamil nadu Mercantile Bank
Founded in 1921, Tamil nadu Mercantile Bank is a leading private-sector bank headquartered in Thoothukudi, Tamil Nadu. With a strong customer base and a reputation for trust and transparency, TMB has consistently delivered exceptional banking services across retail, corporate, and agricultural sectors. The bank’s recruitment for SCSE is a part of its expansion strategy to enhance customer service across its network of branches.
Vacancy Details
A total of 124 SCSE vacancies have been announced. The positions are spread across various locations in the states of
Tamil Nadu
Andhra Pradesh
Telangana
Maharashtra
Gujarat
Karnataka
Delhi NCR
Other locations as per bank requirements
Eligibility Criteria
To be eligible for the Senior Customer Service Executive role at TMB, candidates must meet the following criteria:
1. Educational Qualification
A graduate degree in arts, science, or commerce from a recognized university is mandatory.
The graduation must have been completed in regular full-time mode.
Candidates must have scored at least 60% marks in their degree.
Those with an MBA or other postgraduate qualifications will have an added advantage.
2. Age Limit
Maximum age limit: 30 years (as on January 31, 2025).
Age relaxation is applicable to reserved categories as per government rules.
3. Language Proficiency
Candidates must be proficient in reading, writing, and speaking the local language of the state where they are applying.
Knowledge of English is mandatory; proficiency in Hindi is desirable.
Application Process
Below is a step-by-step guide that was applicable during the application window:
Step-by-Step Application Guide:
Visit the Official Website:
Go to www.tmbnet.in/tmb_careers.
New Registration:
Click on “Apply Online” and complete the one-time registration with your basic details.
Filling the Application Form:
Enter educational qualifications and personal and contact details carefully.
Upload Documents:
Recent passport-sized photograph
Scanned signature
Left-hand thumb impression
Handwritten declaration
Pay Application Fee:
Application Fee: ₹1,000 + taxes
Payment Mode: Online via debit card/credit card/net banking
Submit and Print Application Form:
Selection Procedure
The selection process for TMB SCSE 2025 consists of two stages:
1. Online Examination
Mode: Computer-Based Test (CBT)
Duration: 120 minutes
Type: Multiple Choice Questions (MCQs)
Negative Marking – 0.25 marks deducted for every one wrong answer.
Exam Pattern:
Section No. of Questions Mark’s Reasoning and Computer Aptitude 4040 English Language 4040 General Awareness 3030 Quantitative Aptitude4040General Banking Knowledge 3030 Total 180180
2. Personal Interview
Shortlisted candidates from the online exam will be invited for a personal interview.
Key Dates to Remember
Event Date Notification Release February 28, 2025 Online Application Start Date February 28, 2025 Last Date to March 23, 2025 Admit Card Release April 2025 (Expected) Online Examination Date May 5, 2025 (Tentative) Interview Schedule May 2025 (Tentative) Result Declaration May/June 2025 Provisional Allotment June/July 2025
Salary and Benefits
The selected candidates for the SCSE role will receive a competitive compensation package:
Monthly Gross Salary: ₹48,000
Annual CTC: Approximately ₹864,740
Additional Perks:
Medical Insurance
Travel Allowance
Annual Leave and Sick Leave
Provident Fund and Gratuity
Career Growth and Job Role
Handling day-to-day customer service operations at TMB branches
Assisting customers with banking products and digital platforms
Ensuring timely resolution of customer queries and service requests
Supporting cross-selling initiatives and generating leads
Ensuring compliance with internal and regulatory policies
Future Career Path:
TMB provides a structured career growth path. With consistent performance, SCSEs can expect promotions to roles such as
Assistant Manager
Branch Manager
Regional Officer
Why Choose TMB?
Over 100 years of trusted service in banking
Strong pan-India presence
Focus on digital transformation
Employee-centric work culture
Excellent growth prospects
Important Instructions for Candidates
Ensure that your email ID and phone number remain active throughout the recruitment process.
Applications submitted with incorrect information will be rejected without any intimation.
Candidates must bring there original documents for verification during the interview process.
Useful Links
Final Words
With an excellent salary, a strong training program, and room for growth, this role offers a solid foundation for a long-term banking career.
For candidates who missed this cycle, TMB often announces similar roles annually, so stay prepared and updated.